Welcome to FAQ for Supplier Payment Assistance Service
What is your supplier payment assistance service?
Our supplier payment assistance service helps individuals and businesses safely transfer funds to international suppliers. We act as a trusted middleman, ensuring that payments are processed correctly and securely to avoid fraud or delays.
Which countries can you help me send payments to?
We facilitate payments to suppliers in China, Turkey, Dubai, Bangladesh, Vietnam, the UK, the US, and other international markets.
What payment methods do you support?
We support various secure payment methods, including:
- Bank Transfers (TT/ Wire Transfer)
- Alipay & WeChat Pay (for China transactions)
- PayPal (where applicable)
- Cryptocurrency (on request)
- Other country-specific payment gateways
How does your service help prevent supplier fraud?
We conduct supplier verification checks before processing payments, ensuring your funds go to a legitimate and trustworthy business.
How long does it take for payments to reach my supplier?
Payment processing times depend on the method used:
- Bank Transfers: 24-72 hours
- Alipay/WeChat Pay: Instant or within a few hours
- Cryptocurrency: A few minutes to a few hours
What details do I need to provide for payment processing?
To process your payment, we require:
- Supplier’s account details
- Invoice or order details
- Payment amount and currency
What are the fees for using your payment service?
Our fees vary depending on the payment method and transaction size. Contact us for a transparent cost breakdown with no hidden charges.
Can you help if my supplier refuses to release my goods after payment?
Yes! We offer dispute resolution support, assisting in supplier follow-ups to ensure they fulfill their obligations.
Do you offer refunds if there’s an issue with the payment?
Once a payment is sent and confirmed, it cannot be reversed. However, we verify suppliers first to reduce risks. If an issue arises, we’ll assist in resolving it.
How do I get started with your payment assistance service?
- Step 1: Provide supplier details and invoice
- Step 2: Send your payment to us
- Step 3: We securely transfer funds to your supplier
- Step 4: Payment confirmation is sent to you
Need a secure way to pay your supplier? Contact us today!